Terms, Conditions, Privacy Policy

Terms and Conditions
In these terms and conditions, “we” “us” and “our” refer to primoguitar.com & Bradford Werner. All information on this website or our product/s is provided subject to the following terms and conditions. We reserve the right to amend this Notice at any time. We recommend that each time you access our website you read this page as any amendments will represent your agreement to be bound by these terms and conditions.

Product Descriptions
We aim to ensure that our products are described accurately, however we can not warrant that the description is 100% accurate by your standards. Where we become aware of any misdescription, we reserve the right to correct any error or omission. Images and files have been provided for illustrative purposes only and we do not guarantee that any image will reproduce properly or reflect or portray the full design or options relating to that product.

Product Orders & Pricing
All orders are in Canadian dollars. We reserve the right to amend our prices at any time.
When you order from us, we require you to provide your name, address, your email address, telephone contact and payment details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.

Product Returns
We undertake to reimburse you for any product not delivered to you or that is faulty. If you wish to receive a refund for an undelivered product or a faulty product you must contact us via email.

Site Access
When you visit our website, we give you a limited licence to access and use our information for personal use.
You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights. You are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission. The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.

Hyperlinks
This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide. You may link our website, however, any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of our website’s contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

Intellectual Property Rights
The copyright to all content on this website including applets, graphics, images, sheet music, pdfs, layouts and text belongs to us or we have a licence to use those materials.
All trade marks, brands and logos are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission. If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.

Disclaimers
Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded. We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website. From time to time we may host third party content on our website such as advertisements and endorsements belonging to other traders. Responsibility for the content of such material rests with the owners of that material and we are not responsible for any errors or omissions in such material.

Limitation of Liability
We accept no liability for any loss whatsoever including consequential loss suffered by you arising from services we have supplied. We do not accept liability for anything contained in the post of a user or in any form of communication which originates with a user and not with Us. We do not participate in any way in the transactions between our users.

Indemnity
By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Jurisdiction
These terms and conditions are to be governed by and construed in accordance with the laws of Victoria, BC, Canada and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard inVictoria, BC, Canada and you agree to submit to the jurisdiction of those Courts.

Privacy
We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

 

What type of personal information we collect
We collect your personal information only where it is necessary for the purposes of marketing our products and where requested distributing newsletters, licensing our products, updating our products, and responding to sales and technical queries. In most circumstances this information will be limited to your contact details, including but not limited to your name, address, e-mail address, company, company ABN, company address, your job title and phone numbers.

When do we collect personal information
We collects personal information when you complete one of the following actions: Order products, sign up to subscription services or social media. Other circumstances where collecting personal information is reasonable and permitted by the Laws of the Victoria, BC, Canada.

Use of Cookies
We may from time to time use cookies. A cookie is a piece of text that is saved to your browser by a web site to enable that website to save certain information to your machine so that it can later be retrieved. We do not use cookies to collect personal information about you. While you may set your browser to not accept cookies from D4 web sites, some functions of the web sites may not be available when cookies are not accepted. Third party vendors, including Google, show your ads on sites on the internet.
Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. (Alternatively you can point users to opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page).

How we manage personal information
We undertake to take all commercially reasonable steps to ensure that all personal information collected by us is accurate, up-to-date, complete and stored securely. When your personal information is no longer required for the purposes which primoguitar.com uses personal information, all commercially reasonable steps will be undertaken to securely destroy that information.

How will your personal information be used
We may use your personal information for any of the following purposes:Marketing our products; Fulfilling orders; Updating products;
Responding to enquiries about our products; and Fulfil all legal requirements of us with respect to your personal information.
We consider personal information we collect about you to be confidential and will not disclose such information to third parties except in the following circumstances: Where you have consented to your personal information being provided to a third party; Where we is required by law to disclose your information; and Where we discloses personal information to the related entities of primoguitar.com.

Gaining access to your personal information held by primoguitar.com
Except in circumstances where access to your personal information may be denied by Canadian law, your personal information, if we have any, will be provided to you upon request.